Returns & Exchanges
At iTokri, we celebrate Indian craftsmanship and want you to love your purchase. If you are not completely satisfied, we offer a hassle-free 7-day return and exchange policy for all our fashion and lifestyle products.
Initiate Request
Visit our returns portal within 7 days of delivery and enter your order ID and email address to select the items you wish to return or exchange.
Quality Check & Packing
Ensure the apparel is unworn, unwashed, and has all original tags intact; place the items back in their original packaging to prevent damage during transit.
Reverse Pickup
Once your request is approved, we will arrange a free reverse pickup from your address within 48 hours through our trusted courier partners.
Refund or Exchange Processing
After the item reaches our warehouse and passes quality inspection, we will process your refund to the original payment method or ship your exchanged size within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing